OUR PROMISE TO YOU

At JBC Language, we are committed to providing the best possible ESL and Japanese Language instruction. We GUARANTEE our results with a generous tuition refund offer:

Refunds are made at the option of JBC for conditions beyond the student’s control such as the student’s obligation to join the military services, having serious health problems, or other emergency situations that the Committee of Refunds decides to accept. All requests must be accompanied by the appropriate certifications and proofs. F-1 Students:  During the First Term/Session -- Four Weeks or Less: F-1 students who withdraw at any point in the first four weeks, JBC may retain charges applicable to the first four weeks. After the first term/session the terms outlined in 2-5 below will apply.  The following terms will apply to all non F-1 students:

1. Withdrawal from school before the first day of classes; refund 100% of tuition
2. Withdrawal from school before the end of the second week of the semester; 50%
3. Withdrawal from school during the third week of classes and the end of the fourth week of classes; refund of 25%of tuition
4. After 4 weeks from the time of registration, no refund will be given regardless of classes attended.
5. Any Refunds due to student who cancels, withdraws or discontinues will be made within 30 days of such action.

Refund Due Dates

• If an applicant never attends class (no-show) or cancels the contract prior to the class start date, all refunds due will be made within forty-five (45) calendar days of the first scheduled day of class or the date of cancellation, whichever is earlier.
• For an enrolled student, the refund due will be calculated using the last date of attendance (LDA) and be paid within forty-five (45) calendar days from the documented date of determination. The date of determination is the date the student gives written notice of withdrawal to JBC or the date JBC terminates the student due to the student’s failure to adhere to JBC’s attendance, conduct, or student progress policy.

Written Notice

Because of federal SEVIS regulations which require JBC to report changes in student status, we require written notification of withdrawal from the student as a condition for making refunds.

Cancellations

1. Rejection of an applicant: If an applicant is rejected for enrollment by JBC, or if a prospective student has his/her visa application rejected, a full refund of all monies paid, less non-refundable charges, will be made.
2. Program Cancellation: If JBC cancels a program subsequent to a student’s enrollment, JBC will refund all monies paid by the student.
3. Cancellation Prior to the Start of Class or No Show: Except under the circumstance identified in # 4 below, if an applicant accepted by JBC cancels prior to the start of scheduled classes or never attends class (no show), JBC will refund all monies paid, less any actual housing costs incurred by JBC and a maximum total of $500 identified non-refundable charges including any application/registration fee, courier fees, and travel cancellation insurance as noted in the enrollment agreement as being non-refundable.
4. Cancellation Prior to the Start of Class or No Show: If an applicant accepted by JBC enters the United States on an I-20 and subsequently cancels prior to the start of scheduled classes or never attends class (no show), JBC may retain:

a.)    For a program of less than 12 weeks, all the tuition charges for up to four weeks of the first term/session, actual housing costs incurred by JBC, and a maximum total of $500 for non-refundable charges including any application/registration fees, courier fees, and travel cancellation insurance as noted in the enrollment agreement as being non-refundable.

b.)    For a program of 12 weeks or more, all the tuition charges for up to six weeks of the first term/session, any actual housing costs incurred by JBC and a maximum total of $500 for non-refundable charges, including any application/registration fees, courier fees, and travel cancellation insurance, as noted in the enrollment agreement as being non-refundable.

Official Termination Date

The official date of termination of a student shall be the last date of recorded attendance when withdrawal occurs as follows:

1. When the school receives written notice of the student’s intention to discontinue training.
2. When the student is terminated for a violation of a published school policy which provides for termination
3. When a student, without notice to JBC fails to meet the 80% cumulative attendance requirement

Withdrawal or Termination After Start of Class

1. JBC is not obligated to make refunds to students who are terminated due to violation of JBC’s written disciplinary and/or attendance policies or local, state, or federal law.
2. First Term/Session -- Four Weeks or Less: For students who withdraw at any point in the first four weeks, JBC may retain charges applicable to the first four weeks. For students who withdraw before or at the mid-point, see Refund Policy, above, page 19.
3. First Term/Session – Greater than Four Weeks: JBC may retain all the tuition charges for the first term/session.
4. Prorated refunds will be calculated on a weekly basis. When determining the number of weeks, JBC will consider a partial week the same as if a whole week were completed, provided the student was present at least one day during the scheduled week.
5. Subsequent Terms/Sessions: For students who withdraw after completing the first term/session but before or at the midpoint of any subsequent term/session, JBC may retain a prorated amount of tuition up to the midpoint. For students who withdraw after the midpoint of any subsequent session, JBC may retain all of the tuition for that term/session.

Termination by the School

The school may terminate a student who fails to maintain satisfactory academic progress; violates SEVIS regulations; violates safety regulations; interferes with other students’ work; is disruptive, boisterous, vulgar or obscene; under the influence of alcohol or drugs; fails to maintain appropriate hygiene; or does not make timely tuition payments.

Cancellation of Classes

The school reserves the right to cancel a starting class if it deems the number of students enrolling insufficient. Such cancellation will entitle the student to a full refund of all money paid. The school reserves the right to suspend, cancel or postpone a class or classes after training has begun in the event of an occurrence that limits the use of school facilities such as fire, flood, storm, war or civil disorder. In such a case a pro-rata refund will be made of any fees or tuition prepaid by the student, unless the student elects to continue the training in a later class.

Registration Fee

A non-refundable registration fee of $100 is required for all courses. If you cancel your course prior to the first day of class, you will receive a full refund of all tuition charges minus your $100 fee. If you cancel your course after the start date of you classes, the first four weeks are not refundable in accordance with SEVIS regulations.

• ·        If you cancel your course after the first four weeks and you stop your classes before you have completed 60% of your course, you will receive a refund for the unused portion of the tuition. A $250 cancellation fee will apply.
• ·        If you cancel your course after the first four weeks and you stop your classes after you have completed 60% of your course, you will not receive any refund.
• ·        If the school cancels or discontinues a course, the school will make a full refund of all tuition you have paid for that course.
• ·        If you change your course after it begins, there will be a $250 change fee. This does not include additions or extensions.

Accommodations

The accommodation deposit is $250. This deposit will be used towards the accommodation fee. There is a $100 fee to change any accommodation after it has been confirmed. If you cancel your accommodation less than 30 days before your scheduled check in, your $250 deposit will not be refunded.

If you want to cancel your accommodations after check-in, a thirty-day advance notice is required. If you do not give a thirty-day advance notice, you must pay for the accommodations for those thirty days.

Express mail charges are not refundable.

Extension of Courses

If you extend your courses or accommodations, each extension shall be considered a new enrollment for purposes of this refund policy.

Payment of Refunds

Refunds will be paid within 30 calendar days of your request. To obtain a refund you must do all of the following:

• Make a written request to the school
• Return the original I-20 document issued to you by the school
• We can only pay refunds to the person or company from whom the funds originated.

Student’s Right to Cancel

The student has the right to cancel the enrollment agreement and obtain a refund of charges paid through attendance FOLLOWING THE MANDATORY 4 WEEK SEVIS PERIOD. You may cancel this contract by providing written notice of such cancellation to the school. Notice shall be postmarked no later than midnight of the third day (excluding Sundays and holidays) following the signing of this contract. Written notice may be personally or otherwise delivered to the school within that time. In the event of dispute over timely notice, the burden to prove service rests on the sender.